Shipping
Orders are processed within 1–2 working days.
Delivery within South Africa usually takes 2–5 business days, depending on your location.
Shipping fees are calculated at checkout based on your location.
We often run promotions for free or discounted shipping on selected orders
Yes, we deliver to all major cities and towns in South Africa through trusted couriers.
Yes. Once your order has been dispatched, you will receive a tracking link via email/SMS so you can follow your parcel.
If your order has not been shipped yet, we can update the address.
Please contact us immediately at our support email/WhatsApp.
Returns
Yes, we accept returns within 7 days of receiving your order, provided the item is unused, unopened, and in its original packaging.
If your product arrives damaged or leaking, contact us within 48 hours with photos and we will arrange a replacement or refund.
Yes, we accept returns within 7 days of receiving your order, provided the item is unused, unopened, and in its original packaging.
If the return is because of our error (wrong item, damaged product), we cover the return shipping.
For all other returns, the customer is responsible for return courier fees.